System Administration/Systems Engineer

Boston, Massachusetts

Website Joint Strategic Technologies

Elevate Your Impact

Overview

The Systems Administration/Systems Engineer shall provide professional support and business aid to the customer. Personnel will provide support in coordinating between Small Business Innovative Research (SBIR) Companies and the government.

Location

Boston, Massachusetts

Major Duties and Responsibilities

Personnel will be expected to coordinate projects and provide technical and help desk support to the AFWERX and/or Kessel Run teams. Team members are expected to integrate into Kessel Run daily standups, business operations, security operations teams. Daily tasks will include help desk support, user access, onboarding, policy coordination and capability development. They are to provide coordination support for the following tools:

Suggested Tools Experience:

  • Help Desk support
  • Cloud Experience (Google Cloud, AWS, Azure)
  • Microsoft Stack
  • Gitlab
  • Multifactor Authentication (Okta)
  • New AFWERX/KR tools as they are deployed.

Team members who have a positive attitude, a willingness to learn, strong communication skills, can be flexible in a work environment, and able to prioritize a variety of inputs in a chaotic environment will thrive in these positions.

Minimum Qualifications/Experience

  • 4+ years professional software development experience with HTML, Javascript, Python or other professional programming language(s)
  • 2+ years leading an engineering team and managing software engineers
  • Pragmatic approach to technology with a startup mindset
  • Proficiency with modern front-end technologies & API designs
  • Excellent written and verbal communication skills
  • Exceptional problem solving and analytical skills
  • Strong understanding of development best practices, continuous integration, source control, code reviews
  • Relational database proficiency (e.g. Mysql, Aurora, postgresql, Oracle)
  • Cloud Experience
  • Must be available to work 8 hour work day, 40 hours a week, with intermittent urgent tech support during non-business hours.
  • Proven customer support experience
  • Familiar with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters

Position Skills

  • Experience developing briefs and preparing meeting areas for an executive level audience.
  • Highly proactive approach to workload
  • Sense of ownership, urgency and pride in work
  • Strong attention to detail.
  • Enthusiastic
  • High degree of personal motivation for success
  • Positive attitude – demonstrating an ultimate desire to fulfill organizational objectives by complete customer satisfaction.
  • Love for experimentation, chaos, and can manage multiple priorities
  • Track record of over-achieving quota
  • Strong phone contact handling skills and active listening
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize and manage time effectively

Required

  • High school diploma or equivalent
  • 4+ years professional software development experience with HTML, Javascript, Python or other professional programming language(s)
  • 2+ years leading an engineering team and managing software engineers

Preferred

  • College degree preferred
  • Air Force enlisted or officer experience
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